BY LOCATION
ST. PETERSBURG
TYRONE @ Tyrone Mall: √√√
Brand New Store Their claim is they didn't invent the Chicken but the Chicken Sandwich. It's pretty hard to screw up Chicken in a sandwich, but they plucked up severely. They managed to about everything wrong. My spicy sandwich needed a magnifying glass to find the Chicken piece, no spice on it, and they forgot the top part of the BUN.
So I went back to the line waited and got the top half of the bun for my sandwich which was now spice-less and cold. I used Pepper instead and made my own spicy chicken. New store, service a disaster. The manager was like the cruise director on the Titanic. Once again this is a management problem, they will have better days. There are some really nice Chick Filet stores that are consistent.
LARGO CHICK FILET - ULMERTON @ LARGO MALL - EXCELLENT √√√√
What a contrast. Now the Chick Filet store on Ulmerton between Starkey and Seminole Boulevard is a really tightly managed store, smart management, quality service personnel, a total picture of staff and quality.
One of the cleanest, places we went to. Counters , bathrooms, tables just perfect. We'll give Tyrone a chance to catch up after their shakedown. Chick Filet is a very conscious franchise and they do maintain fairly high standards on preparation and waste controls which effects food costs. This one should be a training store. One of the days I was there I met the manager/owner of this franchise and it's apparent, the training, supervision and team effort (sometimes called morale) are on ongoing and on a high level.
TAMPA
INTERNATIONAL PLAZA - FOOD COURT - EXCELLENT √√√√ 8/24/10 2:00 PM
This one also should be a training store. One of the days I was there I was served by the front manager, a very nice young lady. Service was fast , cooked right, fresh, and with a smile. And they were busy. It's apparent, the training, supervision and team effort works.
WESTSHORE PLAZA - FOOD COURT √√1/2 - 9/10/10 7:OOPM
Ordered three sandwiches, was told they would make them fresh, how did I get two cooked, one cold, the fries were cold, asked for catsup and napkins, had to go back, to get them. Wasn't worth $16.48. T hey were not that busy, Maybe four customers.